How long will it take to receive my order once it has been placed?
The processing time of orders are 2-3 business days. Products that come from Europe can take upto 10 working days and customers will be notified in case of any delay in delivery.
In case of high volume of orders, shipments may be delayed. We will notify you via email or telephone.
All Shipping is secure and registered
We deliver all over in Ireland and in UK.
Lights are obviously a fragile product. Fantasy Christmas Lights have researched the best packaging methods to ensure your order arrives safely and exactly as it should. If you experience any problems with your package when it arrives, simply give us a call and we will rectify the issue immediately.
Returns & Refunds
We hope that you are happy with your online purchase from Fantasy Christmas Lights but should you wish to return an item, we will issue an exchange or refund within 14 days of delivery.
The product must be new, unused, be in its original packaging with product tags still attached, and you must contact us for approval to return the product –stating which item you wish to return and the reason for which you are returning the item.
Product must be returned to our store on or before the 14th day after receipt of the goods. The cancellation period will expire after 14 days. All returned products will be credited to the purchaser’s original method of payment, excluding any original delivery costs.
To report any damages, please do so within 48 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for damaged goods cannot be accepted outside this period. Depending on the fault we may be able to issue replacement parts.
All goods supplied by Fantasy Christmas Lights are covered by a manufacturer’s warranty. If an item has failed, please contact our customer services team with details of the product and the fault.
We accept PayPal Instant Easy, Secure and safe payment through encrypted 256 SSL technology.
We also accept All Major Credit/Debit Card.
Payments must be paid in advance before processing the order.
Our reputation depends on providing a secure safe payment processing system. A redirect payment gate 3D Secure 2.0 is used to process the payments provided by Global payments. Transactions are encrypted with the 256 SSL technolody which boost the security and authentication for the shoppers to give a fast checkout process.
Ordering online on Fantasy Christmas Lights is very easy and quick. Find your perfect lighting and feature product and press add to cart button. A pop up side bar window will appear with checkout and continue shopping buttons. You can add as many products as you want by pressing continue shopping button or you can press checkout to move to billing and shipping section.
No, It is not necessary to register to place an order. You can place an order as a guest.