Got a question? Find the answers in our FAQ page. Learn how to hang and choose the best lights for Christmas season.
What types of Christmas lights and decorations are available?
At Fantasy Christmas Lights, we stock a wide range of Christmas lights and decorations. From LED string lights to battery lights and artificial Christmas trees to outdoor light up features, we have everything that you need this Christmas. Visit our shop in Walkinstown or check out our full collection here.
What is the difference between warm white and cool white Christmas lights?
The primary difference between warm white and cool white Christmas lights is the colour temperature and the aura they create. Warm white lights have a colour temperature that ranges from 2200K to 3000K, giving off a soft, yellow or ambre hue. They produce a cosy and delightful glow and often used on Christmas trees and areas where you want a warm, welcoming feel.
Cool white lights have a colour temperature of around 4000K to 5000K or higher, giving off a bright, bluish-white light. They offer a crisper, cool tone lighting, creating a modern and elegant look. These lights are often used in outdoor displays such as icicle lights and areas where you want to create a winter wonderland effect.
The choice between warm white and cool white Christmas lights come down to personal preference and the feel you want to create. You can also mix and match these two types to create a unique lighting effect for your festive decor.
What outdoor Christmas lights are the best?
The best outdoor Christmas lights for you depend on your specific choice and the effect you want to achieve. Some popular options are festoon lights, icicle lights, cluster lights, LED string lights and curtain lights. Part of our connectable light system, each of these sets can easily connect together, creating a long chain of lights to cover the large areas. See the full range in our connectable lights page.
Can I use outdoor Christmas lights indoors?
Yes, you can use outdoor Christmas lights indoors, but not the other way around. Outdoor Christmas lights are made to withstand the harsh weather conditions so they can be used both indoors and outdoors.
When should I put up Christmas lights?
Many people start putting up Christmas lights in late November or early December. However, it depends on personal choice and local traditions. Some even choose to put up the lights in late October or early November.
General Information
How long will it take to receive my order once it has been placed?
- The processing time of orders are 2-3 business days. Products that come from Europe can take upto 10 working days and customers will be notified in case of any delay in delivery.
- In case of high volume of orders, shipments may be delayed. We will notify you via email or telephone.
- All Shipping is secure and registered
- We deliver all over in Ireland and in UK.
Will my order be shipped safely?
- Lights are obviously a fragile product. Fantasy Christmas Lights have researched the best packaging methods to make sure your order arrives safely and exactly as it should. If you experience any problem with your package when it arrives, simply give us a call and we will rectify the issue immediately.
Can I return a product?
- We hope that you are happy with your online purchase from Fantasy Christmas Lights but should you wish to return an item, we will issue an exchange or refund within 14 days of delivery.
- The product must be new, unused, be in its original packaging with product tags still attached, and you must contact us for approval to return the product –stating which item you wish to return and the reason for which you are returning the item.
- Product must be returned to our store on or before the 14th day after receipt of the goods. The cancellation period will expire after 14 days. All returned products will be credited to the purchaser’s original method of payment, excluding any original delivery costs.
What do I do if a product is damaged or faulty?
- To report any damages, please do so within 48 hours from receipt of goods. We advise our customers to check all items immediately after receiving delivery. Claims for damaged goods cannot be accepted outside this period. Depending on the fault we may be able to issue replacement parts.
- All goods supplied by Fantasy Christmas Lights are covered by a manufacturer’s warranty. If an item has failed, please contact our customer services team with details of the product and the fault.
Are my credit and laser card details safe?
Our reputation depends on providing a secure safe payment processing system. A redirect payment gate 3D Secure 2.0 is used to process the payments provided by Global payments. Transactions are encrypted with the 256 SSL technolody which boost the security and authentication for the shoppers to give a fast checkout process.
How can I make an order online?
Ordering online on Fantasy Christmas Lights is very easy and quick. Find your perfect lighting and feature product and press add to cart button. A pop up side bar window will appear with checkout and continue shopping buttons. You can add as many products as you want by pressing continue shopping button or you can press checkout to move to billing and shipping section.
Do I need to register to place an order?
No, It is not necessary to register to place an order. You can place the order as a guest.
Contact Customer Care
Address
Mulcahy Keane Industrial Estate, Greenhills Road, Walkinstown, Dublin 12, D12 N273
Opening Hours:
Monday – Friday : 8:30am – 5:30pm
Saturday : 10:00am – 4:00pm
Sunday : Closed